PRIYA HERE,
PRIYA HERE,
Lead Designer at yellow.ai
Lead Designer at yellow.ai
Lead Designer
at
yellow.ai
8 years of experience | Expertise in GenAI
Product Designer | Researcher | CS Engineer.
8 years of experience |
Expertise in GenAI |
Product Designer | Researcher | CS Engineer.
SELECTED WORK
Simplifying AI Agent Setup
Designing a low-code interface for complex LLM orchestration.
IMPACT
~67% Reduction in Time to Deploy a Standard Support Agent
Balanced deterministic logic with GenAI
Define what AI agent should do
New support agent
Conv. rules
Save
Start trigger
Decluttering the Agent Inbox
Redesigning a mission-critical support portal for 100,000 agents.
IMPACT
4% decrease in average ticket handling time.
61% of users rated the new experience 4★ or higher (n=167)
Dhinesh Kumar
dhinesh@k.gmail.com
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View recent activity
#985643987
Chat ID
Medium
Priority
English
Language
Open
Status
Assignee
Group: -- | Agent: John Doe
#Requirement of home loan for three Years
Description
Add tags
Tags
Chat details
Add all additional details here
Collaborators
Need help? Add team members
Timeline
View list of all actions
Customer activity
Track behaviour on your website
Device details
About customer device
J
Justin Dorwart
justin.d@gmail.com
View contact
View recent activity
#985643987
Chat ID
Medium
Priority
English
Language
Open
Status
Assignee
Group: -- | Agent: John Doe
Payment confirmation
Description
Add tags
Tags
Details
Manage notes & custom fields
Collaborators
Invite colleagues for help
Timeline
View list of all actions
Customer activity
Track behaviour on your website
Device details
About customer device
Development
P
My tickets
m
Marley Franci
14m
Sub: Refund of cancelled...
Note: SLA is due in...
2
j
Justin Dorwart
8m
You: Hi Justin! I can see yo…
a
Aspen Press
9m
I'm having trouble to accessing my account. Can you help?
3
l
Lydia Stanton
23m
Agent: I'm looking into thi...
Transfer
Resolve
J
Hello I tried to pay through your app last week but never received the email confirmation. can you check if it went through?
2:45PM
Hi Justin! I can see your payment reference #0089154 here. I’ll just check in with my team to make sure that it went through — this may take a few moments.
Hey @Alissa, could you check if there are any bugs in the billing system? I can see payment reference #0089154 for Samir here.
2:50PM
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Simplifying AI Agent Setup
Designing a low-code interface for complex LLM orchestration.
IMPACT
~67% Reduction in Time to Deploy a Standard Support Agent
Balanced deterministic logic with GenAI
Decluttering the Agent Inbox
Redesigning a mission-critical support portal for 100,000 agents.
IMPACT
4% decrease in average ticket handling time.
61% of users rated the new experience 4★ or higher (n=167)
HIGHLIGHTS
that shape me
Presented for Design Originals Club, a 3000 member community
Awarded top 10% distinction. Coursework was evaluated by industry experts over several weeks of grading.
I help local businesses I love by redesigning their banners & websites.
I learn and teach art
Awards
Excellence Award at yellow.ai
2 Excellence Award at EY
Excellence Award at yellow.ai
2 Excellence Award at EY
Hackathon Winner (Feb 2025)
Winning formula: Great idea -> FigJam (To align team vision) -> Figma -> v0
Working on AI Projects
AI Kitchen Manager
To help my mom and cook coordinate without calls. Built with Cursor IDE. Supabase for storing database.
SideKick: Meeting co-pilot
In-progress
I design living spaces
HOW'S IT WORKING WITH ME?
Designing for generative AI features was a novel challenge. It required not just great UX skills, but the ability to simplify an emerging and often ambiguous technology into something self-serve and accessible for a wide range of users. Priya delivered on that brilliantly.
Shreyas Satardekar
Product Manager
From leading teams to driving multiple high-impact projects, including the Generative AI Builder, Inbox, and our Design System. Priya has consistently brought creativity, deep expertise, and valuable insights to the table.
Chandan Sindhe
Design Manager
Priya consistently demonstrated ownership, creativity, and professionalism. She quickly adapted to EY’s rigorous design standards, and her dedication and attention to detail were frequently recognized.
Nisha Priya
Design Manager
QUESTIONS?
Some answered here. Let's connect for more :)
What is my expertise?
Asking the right questions. Designing go‑to‑market MVPs that balance speed, risk, and learning. Crafting well researched and defined solutions that actually move the needle. Structuring and planning work so teams can execute towards clear goals. Collaborating across diverse backgrounds (I’ve lived in 9 states across India)
How do I think about product strategy?
How do I measure design success?
What is my working style?
Are you open to full-time, part-time, contract, or remote roles?
What is my expertise?
Asking the right questions. Designing go‑to‑market MVPs that balance speed, risk, and learning. Crafting well researched and defined solutions that actually move the needle. Structuring and planning work so teams can execute towards clear goals. Collaborating across diverse backgrounds (I’ve lived in 9 states across India)
How do I think about product strategy?
How do I measure design success?
What is my working style?
Are you open to full-time, part-time, contract, or remote roles?
What is my expertise?
Asking the right questions. Designing go‑to‑market MVPs that balance speed, risk, and learning. Crafting well researched and defined solutions that actually move the needle. Structuring and planning work so teams can execute towards clear goals. Collaborating across diverse backgrounds (I’ve lived in 9 states across India)
How do I think about product strategy?
How do I measure design success?
What is my working style?
Are you open to full-time, part-time, contract, or remote roles?
HIGHLIGHTS
that shape me
Presented for Design Originals Club, a 3000 member community
Awarded top 10% distinction. Coursework was evaluated by industry experts over several weeks of grading.
I help local businesses I love by redesigning their banners & websites.
I learn and teach art
Awards
Excellence Award at yellow.ai
2 Excellence Award at EY
Hackathon Winner (Feb 2025)
Winning formula: Great idea -> FigJam (To align team vision) -> Figma -> v0
Working on AI Projects
AI Kitchen Manager
To help my mom and cook coordinate without calls. Built with Cursor IDE. Supabase for storing database.
SideKick: Meeting co-pilot
In-progress
HOW'S IT WORKING WITH ME?
Designing for generative AI features was a novel challenge. It required not just great UX skills, but the ability to simplify an emerging and often ambiguous technology into something self-serve and accessible for a wide range of users. Priya delivered on that brilliantly.
Shreyas Satardekar
Product Manager
From leading teams to driving multiple high-impact projects, including the Generative AI Builder, Inbox, and our Design System. Priya has consistently brought creativity, deep expertise, and valuable insights to the table.
Chandan Sindhe
Design Manager
Priya consistently demonstrated ownership, creativity, and professionalism. She quickly adapted to EY’s rigorous design standards, and her dedication and attention to detail were frequently recognized.
Nisha Priya
Design Manager